To enhance customer experience
BetVictor launches personalized “Offers Page”
“The new release is a reflection of the continuous improvements we are making to the customer experience,” said Leonard Judkins, head of customer retention at BetVictor.
2017-11-13
Reading time 22 seg
Powered by BetVictor’s “Cross-Product Bonus Tool”, the Offers Page allows users to view all their available, active and previous offers, as well as their bonus balance, in one place.
Players can also filter promotions by product, monitor progress, review awards and complete each step of special promotional offers.
“The new release is a reflection of the continuous improvements we are making to the customer experience,” said Leonard Judkins, head of customer retention at BetVictor.
“This deep level of personalization simplifies the customer’s journey; providing genuine value and clearly-defined offers, to give customers a simple betting experience.”
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