Successful iGaming brands are usually the ones that choose their technology suppliers carefully. Regulators in mature jurisdictions now mainly analyse how the software companies run games, payments, and risk tools on their backend.
Rosloto experts are going to show how to approach casino provider due diligence in a structured way, with the gaming licence verification, gaming API compliance checks, and clear criteria for providers that deserve your trust.
You will see what a dependable partner looks like in documentation and in day-to-day operations, which warning signs usually precede disasters, and how other operators have avoided five- or six-figure losses simply with the right questions early.
In most regulated online gambling markets, third-party platforms now sit at the centre of every serious compliance discussion. Authorities look past the brand name and want to know which external teams build, host, and update the systems that touch player funds and game outcomes.
In 2026, this investigation also reach back-end companies that deliver games, wallets, and risk tools through API connections. A badge on a supplier's website is no longer enough, because regulators increasingly treat that partner as part of the licensed operation. When a technical vendor cuts corners, the operator is usually the one who receives the letter from the authority.
Supervisory bodies now mainly classify remote platform vendors as "critical suppliers" and expect them to hold appropriate approvals.
Key licensing destinations:
Modern casinos rarely build every component in-house.
External teams often run core parts of the compliance stack:
When these systems operate correctly, they help the brand stay aligned with licence conditions. When they fail, the same components can quietly undermine everything stated in an operator's compliance manual.
A poorly supervised vendor can feel like a shortcut at the procurement stage. However, the long-term impact often sits on the operator's balance sheet. Financial penalties, forced player refunds, and emergency migration costs can easily outweigh any early discount on fees.
Reputational damage spreads quickly in 2026, especially when forums, affiliates, and payment partners amplify stories about withheld winnings or frozen accounts.
The importance of licensed API partners is something you can test rather than simply believe:
Every regulated jurisdiction in 2026 sets its own rules for the companies that supply remote gaming platforms, aggregators, and back-office tools.
In sales decks, almost every platform team calls itself "licensed". Sometimes the word only describes the status of the operator that uses the product, with no formal approval for the company that actually runs the game servers.
This distinction is crucial when a dispute or audit reaches the regulator. When the platform also holds a B2B licence, the watchdog can look directly at the supplier's systems, controls, and audit reports.
Not every approval covers the same scope of activity. One company may hold authorisation to provide a remote game server only, while another offers a full casino platform, payment orchestration, and risk tools under a broader B2B permit.
The operator's own licence governs customer-facing activity such as marketing, registration, and direct handling of player funds.
The supplier's B2B status, where it exists, usually covers game logic, RNG infrastructure, wallet services, and sometimes responsible gambling features.
Even when two suppliers claim to be approved, their regulatory environments can sit at opposite ends of the spectrum. Authorities such as the MGA, UKGC, and Isle of Man typically impose strict checks on company ownership, anti-money laundering controls, and technical setups before they issue B2B licences.
For cross-border operators, the question is how that territory interacts with your own key markets.
In 2026, the stakes around vendor selection are higher than ever. Before you jump into comparing commercial terms, it helps to walk each shortlisted vendor through a fixed sequence of questions.
Casino API provider due diligence checklist:
Every integration that goes wrong usually shows early hints long before the first complaint reaches support.
Most problematic vendors behave in recognisable ways. They tend to be vague about regulatory status, evasive when you ask about independent testing, and defensive around commercial terms.
Key warning signs to watch for in 2026:
A serious supplier names specific authorities, shows exact reference identifiers, and links to registry pages where you can confirm that information independently.
When your team reviews a new casino API partner in 2026, the first thing you usually see is a glossy badge or a short phrase about being "fully regulated". Real protection for your brand comes from what appears in official records and supporting paperwork.
The main regulatory hubs:
|
Jurisdiction |
Regulator |
Licence focus |
How to verify |
Practical notes |
|
Malta |
Malta Gaming Authority (MGA) |
Remote B2C and B2B licences for casino, betting, and related services |
Use the MGA licensed casino API register to search by legal entity or licence number |
Well-established hub with a strong focus on player fund segregation, reporting, and technical controls |
|
United Kingdom |
UK Gambling Commission (UKGC) |
Operating licences for B2C brands and technical approvals for critical suppliers |
Check the UKGC gaming provider verification and enforcement pages for status and any sanctions |
Very strict environment with detailed rules on fairness, safer gambling, and AML monitoring |
|
Curacao |
Curacao Interactive Gaming Authority (new framework) |
Master licences and direct approvals for remote gaming businesses |
Confirm entries through the official government portal and published licence lists |
Historically lighter oversight, now in transition towards a more structured regime |
|
Kahnawake |
Kahnawake Gaming Commission |
Client Provider Authorisations for online gambling operations |
Search the KGC online register for current authorisations and revoked approvals |
Popular option for lower-cost licensing with basic technical and compliance requirements |
|
Isle of Man |
Gambling Supervision Commission (GSC) |
Online gambling licences for operators and some platform providers |
Use the GSC public listings and guidance notes to confirm that a company is approved |
Reputable jurisdiction with emphasis on financial stability and system audits |
|
Gibraltar |
Gibraltar Gambling Division |
Remote licences for larger international operators and key suppliers |
Verify status through the official government site and published lists of licensees |
A selective environment with close supervision, often used by brands targeting multiple markets |
Authorities share public tools that show which companies hold valid approvals and what those approvals cover.
A practical sequence:
Supplier paperwork usually arrives as scanned letters, certificates, and annexes that confirm regulatory status. Effective reviewers compare these files with the entries they have already seen on official registers.
Annexes and conditions deserve special attention. References to specific domains, reporting formats, technical setups, or product restrictions can all influence how safe it is to plug a particular API into your platform.
When you plug a new casino API into your platform, you effectively trust someone else's engineers with your licence, payment flows, and player base.
A quick way to bring structure into vendor conversations is to track the main external seals:
|
Certification |
Main focus |
Issuing body (example) |
Typical renewal cycle |
Usual cost range (approximate) |
|
eCOGRA |
Fairness of games, accuracy of RTP, basic player protection controls |
eCOGRA (UK-based testing organisation) |
Yearly review |
Roughly $3,000–10,000 per scope |
|
GLI |
Random number generation, game maths, compliance with technical rules |
Gaming Laboratories International |
Annual retesting |
Around $5,000–20,000 based on product set |
|
ISO 27001 |
Information security management across systems and processes |
Accredited external auditors (for example, UKAS-backed firms) |
Full cycle every three years, with surveillance audits in between |
Approximately $2,000–8,000 for certification and upkeep |
|
PCI DSS |
Protection of cardholder data and payment infrastructure |
PCI Security Standards Council framework via approved assessors |
Annual attestation |
Often $1,000–5,000, depending on the environment size |
|
GDPR-style privacy audit |
Data protection, retention, and lawful processing of personal data |
Internal compliance team plus external legal or audit support |
Ongoing monitoring with periodic reviews |
Built into operating costs rather than a separate fee |
A simple way to make sense of all organisations is to treat each label as a coverage of a particular slice of risk.
Reasons to employ each certification:
Once you have decided that a vendor looks promising on paper, the next question is how to shield your brand if something goes wrong after launch.
A well-written commercial agreement defines who carries which burden when systems misfire.
When you review or draft these agreements, pay special attention to:
Even the best contracts cannot prevent every mistake, so it helps to check whether your supplier has the financial backing to stand behind its promises.
You can ask for up-to-date certificates that show policy limits, exclusions, and which entities in the group are actually named on the paperwork.
Money flows between your cashier, players, and back-end systems, where commercial disputes most often turn into formal complaints.
Define how reconciliation will work. Agree in advance how chargeback costs, fraud losses, and compensations to affected users will be shared.
Player information flows across multiple environments after an account is created. Every handoff needs clear rules that satisfy local law and the expectations of your own gaming API compliance team.
These documents should spell out which datasets the vendor handles, how long records are kept, and which sub-processors or hosting providers are involved. You can also ask for explanations of how cross-border transfers are justified, how access rights are managed, and what the notification timeline is if there is a suspected breach. Recent high-profile hacks at major betting brands show how exposed operators are when third-party defences fail.
Real projects show more than any checklist, where partner choice makes or breaks a casino roadmap.
To make that contrast easier to see, it helps to frame each potential partner in a simple comparison:
To make that contrast easier to see, it helps to frame each potential partner in a simple comparison:
|
Criteria |
Red flag |
Green flag |
|
Licensing clarity |
Vague claims about being “regulated”, no licence numbers, no links to official registers |
Precise licence references, regulator names, and direct links to public records that anyone on your team can verify |
|
Independent audits |
No recent test reports, only internal statements about fairness or security |
Up-to-date certificates from recognised labs (for example GLI, eCOGRA) and a clear schedule for repeat testing |
|
Security posture |
Generic mentions of “encryption” with no detail on hosting, access control, or incident plans |
Documented security framework (for example, ISO 27001), regular penetration tests, and named owners for incident response |
|
Player support |
Single email address, slow or inconsistent replies, no clear escalation path |
Multiple support channels, defined response targets, and a visible process for handling urgent operator and player issues |
|
Contracts and documentation |
Confusing terms, hidden extras in the fee structure, limited or outdated API docs |
Transparent commercial model, detailed technical documentation, and a public or easily shared service-level agreement |
|
Financial resilience |
No financial statements, no mention of reserves or insurance, small, unknown entity behind the brand |
Audited accounts, proof of insurance for technology and cyber risks, and a stable corporate structure you can map |
|
Responsible gambling tools |
No built-in limits, self-exclusion, or safer gambling features; everything must be custom-built |
Configurable deposit and loss caps, time-outs, self-exclusion options, and visible links to safer gambling resources |
|
Track record |
Brand with no references, no named clients, and no history of handling regulatory questions |
Years of operation, case studies with metrics, and existing relationships with regulators, banks, and payment partners |
Rosloto experts present 3 different casinos that found out in practice how partner choice can absorb shock or make it worse.
An online casino with around €500,000 in monthly revenue used an MGA-licensed casino API platform for its game aggregation. During a routine internal review, the operator's compliance team spotted a discrepancy in how one group of slots reported RTP.
The platform had recent GLI-style reports, complete game logs, and a clear process for reconstructing sessions. Instead of full refunds and sanctions, the case ended with a small remediation payment of about €50,000 and a warning.
A mid-sized brand generated roughly $200,000 a month in gross gaming revenue and worked with a Curacao-licensed platform. A deeper look showed that some high-value accounts had strong ties to the Netherlands, where rules were much stricter.
The operator had to pause marketing and invest around $40,000 in extra licensing and restructuring. None of that spending appeared in the original budget.
A small team had a total online casino technology budget of about $100,000. They could choose between an inexpensive platform with unclear licensing and a more established provider with recognisable approvals.
The founders chose the licensed partner. Integration moved quickly because the APIs were well documented, regulators accepted the platform's existing certifications, and acquirers were already comfortable with the stack. The project reached ROI break-even in roughly six months.
Most casinos that end up in regulatory trouble did not ignore compliance altogether. They usually had policies, checklists, and a responsible person on paper, yet small blind spots in vendor management quietly grew into serious problems.
Once a platform or content provider shows a permit from a recognisable authority, many decision-makers mentally tick the "safe" box.
Unfortunately, a valid permit only tells you that the company passed a particular test at a particular time. A stronger approach treats the licence as a starting point and then layers technical, legal, and operational verification on top.
Another frequent misstep appears when operators expand beyond their original core market. Teams often replicate the same product settings, bonus logic, and player journeys across several countries.
If your compliance review focuses only on the supplier's "home" licence, you may overlook requirements that apply once traffic starts coming from other locations.
Cyber risk rarely makes the loudest noise at the procurement stage. Commercial terms, game selection, and bonus tools dominate the conversation.
Without ISO 27001-style frameworks, PCI DSS attestations for card handling, and regular penetration tests, it is hard to demonstrate that you took reasonable steps to protect player information.
Initial due diligence includes checklists, interview notes, and copies of certificates gathered during a licensed game provider selection. Problems appear when those files sit untouched for years.
When compliance monitoring does not keep pace with these changes, operators can find themselves with outdated assumptions.
Expectations move as new technology appears, and fresh incidents test existing rules. Casino teams that select partners in 2026 face a different environment from the one they saw just a few years ago.
Several developments already stand out on the horizon and deserve a place in your vendor strategy:
"Licensed" usually means a formal permit granted to a specific legal entity for defined activities. "Regulated" is broader and may simply mean operating under a framework of rules.
You can search public registers on regulator websites using the legal company name. Those databases show status, scope, and any sanctions.
Ask for written evidence that renewal is in progress, including timelines and correspondence with the authority.
A yearly check is a sensible baseline, with extra reviews after major events such as ownership changes, new markets, or regulatory updates.
Regulators may suspend your brand's permit, demand player refunds, or impose six-figure fines. Payment partners can also withdraw support.
A careful choice of partner protects revenue, reputation, and long-term regulatory approvals.
Key aspects:
Rosloto suggests that every team follow these steps to treat due diligence as part of everyday operations. This article was prepared by a gambling industry expert with deep niche expertise, Clara Hazel.