UKGC suspends two operator licenses for not integrating self-exclusion scheme

The UK Gambling Commission (UKGC) suspended the licences of two online operators with immediate effect and started reviews for failure to fully integrate the self-exclusion scheme Gamstop.

All online operators were notified in January that participating in Gamstop by 31 March was a requirement of their licence conditions and social responsibility code provision 3.5.5. The decision to suspend the licenses of Dynamic, trading as Prophet, and Sportito was taken for failure to comply. After the suspension was implemented, UKGC said Sportito has now integrated and its suspension has been lifted, though the review continues. 

Neil McArthur, Gambling Commission Chief Executive, said: “We have made it clear to operators that we are ready and willing to use our powers to protect consumers, as this action demonstrates. Self-exclusion is an important tool to protect vulnerable consumers, which is why we made it compulsory for all online operators to be signed up to Gamstop by 31 March. We took action because the operators had not complied by the deadline, which placed vulnerable consumers at risk.” 

UKGC stated that the suspension of Dynamic’s licence will remain in place until the commission is satisfied that the operator has fully integrated the Gamstop scheme and is fully compliant with their licence conditions.