As from 1 January 2020

Atlantic City's Ocean Casino ends partnership with Hyatt

Ocean has the highest average rate per occupied hotel room through the first nine months of 2019 and the second-highest occupancy rate among the city’s nine casino properties.
2019-11-27
Reading time 1:17 min
Ocean Casino Resort will no longer be operated as a Hyatt-affiliated hotel or within The Unbound Collection by Hyatt brand. The casino said its hotel volumes no longer permit preferential booking for Hyatt Loyalty guests.

The partnership between Ocean Casino Resort and Hyatt Hotels Corp. is over. According to a message on Hyatt’s website, Ocean will “no longer be operated as a Hyatt-affiliated hotel or within The Unbound Collection by Hyatt brand.” The hotel will continue its normal business operations as “part of The Unbound Collection by Hyatt brand” until 11:59 p.m. Dec. 31.

“Due to our continued success, our hotel volumes no longer permit preferential booking for Hyatt Loyalty guests,” the casino said in a statement. “We are grateful to Hyatt for the impetus it gave us for our grand reopening and value Hyatt’s guests.”

The partnership between Ocean and Hyatt’s luxury brand, The Unbound Collection, was among the first announcements made about the property before the former Revel Casino Hotel reopened in June 2018. The deal put Ocean’s 1,399 guest rooms and resort on a platform with Hyatt’s collection of first-class international destinations. However, the Atlantic City hotel was rarely displayed prominently on the website and prospective guests often had to search to find reservation information for Ocean.

The Exhale Spa, a 32,000-square foot fitness and health club at Ocean, is also owned by Hyatt, but will not be affected by the change, The Press of Atlantic City reports.

According to data from the state Division of Gaming Enforcement, Ocean has the highest average rate per occupied hotel room through the first nine months of 2019 and the second-highest occupancy rate among the city’s nine casino properties. In the third-quarter of 2019, Ocean reported an occupancy rate of 99.6% with an average rate of $219.01 per occupied room.

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