Ayvar Gabidullin is Business Development Manager at Slotegrator. He has over 5 years of experience managing B2B and B2C sales departments in the online gambling industry. He started his career working in customer support for online casinos and grew to become the head of a department offering tailored services to VIP players. He joined Slotegrator with a strong focus on the company’s products and deep knowledge of what players need.
Slotegrator, a global iGaming software developer and aggregator, has introduced a separate KYC module on its new platform. Ayvar Gabidullin, Business Development Manager at the company, explains in this column what identity verification technologies the provider offers to provide online casino operators safe and simple onboarding tools.
Before placing a bet on a sporting event or playing slots, a new player must pass identity verification. This is required by regulators in order to prevent underage gambling, problem gambling, money laundering, and fraud. The authentication procedure protects both online casino operators and players from possible risks. However, the verification process often slows down the user registration process, and this friction can lead to player churn.
Slotegrator has introduced an updated KYC module on its new platform, which allows you to speed up the verification process while making it smoother and more consistent.
The KYC system addresses the following issues:
The KYC module, a key part of Slotegrator’s new online casino platform, was developed with new technologies and government requirements in mind.
Inside the KYC system, the operator can independently change the settings at different stages of the player’s relationship with the casino. At the registration stage, he can specify what data is required and what needs to be checked. At the verification stage, it can set the verification start point depending on its needs (after registration, before the first deposit, before the first withdrawal, when a certain volume of financial transactions is reached, etc.).
A KYC user can create their own blacklists. The operator can identify users that are threats to the casino and restrict registration by various parameters, like country, email, or phone number.
All players can be segmented depending on risk level. Operators simply specify the list of documents required for successful verification. Risk levels can be defined in the KYC service, and the operator can set them on his own.
The document management section, which is included in the KYC module of the new platform, allows the operator to receive documents that have been uploaded from the player’s profile, upload files received outside the platform, manage document statuses, and track key document parameters.
The verification conditions applied to a particular player can be seen by the operator in the user's card. The internal monitoring system allows you to constantly monitor risk factors. Due to a change in the level of risk of a particular player, the system may suggest requiring the player to resubmit the necessary documents.
The updated module allows you to achieve maximum transparency, protect vulnerable populations, and limit the operator’s exposure to risk. A quick and convenient verification process for online casino users is one of the best ways to attract new customers and maintain their loyalty.