"We always start by looking at iGaming from the player’s perspective: why they register and what creates stickiness on a platform"

As the global gaming industry continues to evolve at pace, platform architecture, regulatory flexibility, and omnichannel delivery have become decisive factors for operators aiming to scale sustainably across markets. Against this backdrop, Skilrock Technologies is positioning itself as a technology partner focused on long-term adaptability, unification, and performance, rather than short-term, fragmented solutions.

In this video interview with Yogonet, Sujit Lahiry, Executive Director & CEO of Skilrock Technologies, shares his perspective on what it takes to build future-ready gaming platforms in 2026 and beyond. He discusses the company’s ecosystem-driven approach to iGaming, the importance of omnichannel integration, and how Skilrock balances innovation with compliance as it prepares to showcase its latest solutions at ICE Barcelona.

Online gaming has evolved rapidly over the past few years. From Skilrock’s perspective, what does it mean to build a truly future-ready gaming platform in 2026? And how are operator expectations changing when it comes to platform flexibility, speed to market, and long-term adaptability?

Future readiness is extremely important, and it really comes down to having the right architecture. The platform must be flexible and scalable by design, and this cannot be an afterthought added later. You need to think about it correctly right from the beginning.

When the architecture is done right, it becomes much easier and faster to add new game types, marketing technology, CRM tools, payment methods, and other components. These are areas where we’ve seen significant changes recently. At the same time, there are many things we simply cannot predict.

Because of that, your architecture must have built-in flexibility. This directly impacts speed to market, which is absolutely core. At Skilrock, we’ve adopted a microservices-based architecture in our latest platform version. This allows components to be added, upgraded, or scaled independently. Each part can be replaced or updated without disrupting the whole system, which makes it much easier to stay ready for what comes next.

Skilrock often speaks about iGaming as an ecosystem rather than a collection of verticals. Why is this shift so important for operators looking to scale sustainably? And with Skilrock offering a unified platform covering lottery, casino, sports, and crash games, why is unification such a strategic advantage compared to modular solutions?

We always start by looking at iGaming from the player’s perspective. We try to understand why a player registers and what creates long-term stickiness on a platform.

An ecosystem approach serves this much better because it creates a consistent experience across all game types—whether it’s lottery, casino, sports, crash, or others. When everything works together on a unified platform, the player journey feels seamless rather than fragmented.

This also brings long-term stability and continuity, especially as player preferences and game formats continue to evolve. With a unified ecosystem, operators can adopt new game types much faster without disrupting the overall experience. That flexibility is essential for sustainable growth.

Another key topic for Skilrock is omnichannel gaming. This capability is often discussed but not always fully delivered. How does Skilrock approach omnichannel integration across retail, digital, and mobile gaming, and what are the keys behind this strategy?

If you look at developed markets, digital gaming has already been widely adopted. Emerging markets, on the other hand, are still catching up. This is exactly why an omnichannel approach is necessary.

In developed markets, players expect homogeneity. Whether they play at a retail outlet or online, they want the same game experience. In emerging markets, traditional players are beginning to transition to digital, but they often need an extra push.

To bridge this gap, we’ve innovated a solution called Scan & Play, which connects retail and iGaming environments. It makes the shift from physical to digital very simple and familiar for players, without disrupting existing behavior.

At Skilrock, we believe it’s not just about making iGaming easy for hardcore players—many of them have already adapted. It’s equally important to make digital adoption simple for casual and first-time players. Giving them a positive first experience with iGaming is what drives long-term success for operators.

Continuous innovation is one of the biggest challenges for operators, especially in a global industry with varying regulatory frameworks. How does Skilrock help operators stay compliant while scaling efficiently? And how do you design a platform that adapts to different regulations without slowing down innovation or time to launch?

Regulation is a critical factor in iGaming. While SaaS solutions have played an important role in accelerating iGaming adoption, they can also create limitations when it comes to regulatory flexibility.

That’s why Skilrock believes operators should not be restricted to SaaS-only models. We also offer standalone solutions, which provide greater control and make it easier to adapt to regulatory requirements without delaying timelines.

Through extensive research, we’ve found that around 80 percent of regulatory requirements are common across jurisdictions. Regulators worldwide tend to share similar goals. With a standalone architecture, it becomes much easier to customize the remaining regulatory requirements incrementally. That’s the approach Skilrock takes.

Skilrock emphasizes an API-first, scalable architecture. How does this translate into faster launches and easier customization for clients? And what role do platform performance and stability play as operators enter high-growth or newly regulated markets?

As I mentioned earlier, we use a microservices-based architecture, which inherently supports an API-first approach. All microservices are connected through well-documented APIs, making integration with games, tools, and third-party systems much easier.

This directly enables faster deployment. Because components are independent, operators can deploy or modify specific microservices without impacting the entire platform. Stability becomes especially critical in high-growth and newly regulated markets, where frequent changes are common.

There’s often a misconception that microservices slow systems down, but we’ve overcome those challenges through optimized services. Platform stability and performance are areas where Skilrock has invested heavily, and it’s proven effective in dynamic market environments.

Many of these topics will take center stage at ICE Barcelona later this month. Speaking specifically about Skilrock’s portfolio, which key solutions or platform capabilities are you most excited to highlight at the show?

We’re very much looking forward to ICE Barcelona. We’re excited to showcase several new platform capabilities and the breadth of our offerings.

While most platform providers focus exclusively on operators, Skilrock has launched something unique for gaming regulators as well: the GRS – Gaming Regulatory System. This means we’re offering solutions not only for operators but also for regulators.

In addition, our omnichannel capabilities, standalone-first approach, and microservices-based architecture continue to generate strong interest. We already have a solid presence across multiple regions, but ICE is really about building the future.

We’re looking forward to meaningful conversations with operators and partners. We see collaboration as a force multiplier, and we’re focused on expanding into new markets. That will be our main focus at ICE.