The regulator will now receive views and evidence until February 9, 2021

UKGC extends deadline for the consultation on remote customer interaction

The consultation includes improved affordability checks and actions for vulnerable consumers.
2020-12-22
Reading time 44 seg
The consultation led by the UK Gambling Commission is calling for views and feedback from consumers, people with lived experience, industry and other stakeholders on stronger requirements on online operators to identify consumers who may be at risk of gambling harm, and the preventative actions they should take. The regulator said it saw "high engagement" since the consultation opened last month.

The UK Gambling Commission (UKGC) on Monday extended the deadline for the consultation and call for evidence on remote customer interaction by four weeks to February 9, 2021.

Launched on 3 November, the UKGC-led consultation is calling for views and feedback from consumers, people with lived experience, industry and other stakeholders on stronger requirements on online operators to identify consumers who may be at risk of gambling harm, and the preventative actions they should take. This includes improved affordability checks and actions for vulnerable consumers.

The regulator said it saw "high engagement" since the consultation opened last month, and that this extension will allow more time for detailed feedback and the strongest evidence base possible from consumers and other stakeholders.

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