veryMatrix obtains the ISO 20000 certification following almost a year-long process of reviewing its internal service management system, procedures, and frameworks.
The 20000 standard, designed by the International Organisation for Standardization (ISO) and International Electrotechnical Commission (IEC), enables technology companies to align their management processes with the international best practices and to implement a consistent and reliable system that can deliver cost efficiency and build resilience.
The software provider also holds an ISO 27001 certification for data security and is compliant with Europe’s General Data Protection Regulation (GDPR).
Stian Hornsletten, chief commercial officer at EveryMatrix, noted in a press release: “We have been undertaking in-depth internal audits to make sure our way of working is delivering the best outcome for our clients. Achieving the ISO 20000 standard shows the level of maturity reached by our organization and the responsibility we place on the work we do for our clients worldwide. We place customer’s satisfaction and confidence in our ability to deliver a world-class software solution at the top of our priority list. Being a reliable partner is not only necessary, but it sits at the core of our day-to-day operations.”
EveryMatrix is a software provider to the iGaming industry, holding B2B gambling licenses in Malta, the United Kingdom, and Romania, and acts as a certified software provider to licensed operators in over 15 countries in Europe and Latin America.