GLI appoints former Puerto Rico Tourism Company director for the Caribbean region

José Carlos Figueroa, the former Deputy Gaming Director for the Puerto Rico Tourism Company (PRTC), has joined Gaming Laboratories International (GLI) as Caribbean Government Relations and Business Development Representative.

“We are extremely pleased to welcome José Carlos Figueroa to GLI,” said Karen Sierra-Hughes, GLI’s Director of Latin America and Caribbean Government Relations and Business Development. “José Carlos’s years of experience as a regulator for the PRTC will be an invaluable resource for our esteemed clients and customers in the Caribbean and throughout Latin America.”

In his new role, Figueroa will maintain relationships with GLI’s regulatory and gaming supplier clients and will grow GLI’s business in the region. This represents an important addition to the group of highly skilled professionals that supports the Latin American and Caribbean region at GLI. His areas of expertise include gaming policy and regulatory development, gaming technology compliance and audit processes, and licensing as well as international government relations.

As the PRTC’s Deputy Gaming Director, Figueroa evaluated, supervised, and coordinated the activities of the Gaming Division Fiscalization Area. He also served as licensing supervisor and gaming officer overseeing the operations of the PRTC’s Enterprise and Employee License Unit.

Moreover, Figueroa analyzed implementation of casino internal controls and standard operating procedures, and he was also a project manager for the development of gaming regulations and business intelligence applications of the Gaming Division. Additionally, he was the liaison between the Gaming Division and U.S. and international gaming jurisdictions.

Figueroa majored in Accounting at the University of Puerto Rico, where he earned a bachelor’s degree in Business Administration. He also holds certifications from the University of Nevada, Las Vegas in financial background investigation techniques, slot analysis, and sports betting. In addition, he is certified by FEMA in Community Emergency Response Teams (CERT).