Exclusive interview with Victor Duarte, IGT's Global Chief Product Officer, Gaming

“2016 has become a measuring stick for the true strength of IGT”

2016-10-18
Reading time 2:42 min
IGT's entire 2016 portfolio was on display at this year's G2E in Las Vegas. The new SPHINX 4D game on the CrystalCurve TRUE 4D cabinet, The Voice Video Slots, and the CrystalCurve cabinet are just a few of the novelties introduced at the show. Also, during the Global Gaming Awards, the company received two honors, confirming its position as a gaming leader. Victor Duarte told Yogonet, “I believe we can look at 2016 in two sections, pre-G2E and post-G2E.”

How did G2E attendees react to your product lineup?

We are very pleased with the results from G2E and believe that IGT is positioned for success. The power and the creativity of the entire organization were on display and we are satisfied with how both elements were perceived by our customers and the investment community. Our customers were pleased to see that IGT is applying customer feedback to create products such as our new large-format cabinets, the S3000® XL and MEGATOWER™. There was consensus that we are delivering on our commitment to revitalizing our Core portfolio and applying innovation to create new player experiences with new products such as SPHINX 4D™ and Cardless Connect™.

What would you say were the highlights of this G2E edition?

The week of G2E was marked with many highlights, ranging from favorable customer feedback to IGT winning Land-Based Industry Supplier of the Year and IGT PlaySpot™ winning Casino Product of the Year at the Global Gaming Awards

Revealing SPHINX 4D on the CrystalCurve TRUE 4D™ cabinet was a significant moment for IGT. Over the last three years we have built our TRUE 3D™ game family with multiple new themes and game types, creating a significant global install base that continues to perform extremely well. With SPHINX 4D, we have elevated that immersive player experience by incorporating gesture recognition and air haptic technology. It was gratifying to see our customers enjoying the SPHINX 4D game and marveling in the game’s new interactive elements. Similarly, our customers expressed confidence in many of our new games such as The Voice, Fort Knox®, Betty White, our skill-based offerings, and the proven performers from our Core portfolio. The momentum in our systems business was another distinct highlight from the show. Our customers are very optimistic about the positive business impact that our mobile systems solutions such as Cardless Connect, Mobile Responder, Mobile Dashboard and others can make on their businesses.

How is this year going for the company? What is coming next?

2016 continues to be a good year for IGT and one that has become a measuring stick for the true strength of the Company. Now that G2E is behind us, I believe we can look at 2016 in two sections, pre-G2E and post-G2E.

Prior to G2E, the Company achieved a series of significant milestones such as the kickoff of a year-long celebration to commemorate the 20th Anniversary of Wheel of Fortune® Slots, the first casino placements of Wheel of Fortune 3D, the installation of the US’ largest live electronic table games arena at Sands Bethlehem, and the shipment of our 10,000th S3000 cabinet. We also launched Powerbucks®, North America’s first onmi-channel converged jackpot with the British Columbia Lotteries Corporation. All the while, the team was developing and refining the more than 400 gaming solutions that we displayed at G2E.

Having completed G2E, we are focused on bringing the many products from our G2E portfolio to market over the next several quarter

We will continue our test-bank research, player focus groups and Customer Advisory Board activity, as these processes are central to IGT’s Customer-First focus.

What new markets are you going to pursue in the coming months?

As a global company with customers in more than 100 countries, IGT is regularly evaluating new market opportunities in jurisdictions around the world. In terms of tradeshows, SAGSE Buenos Aires is the next major event for IGT. At that show we’ll be emphasizing the breadth and depth of our multi-game portfolio, our systems leadership and our S3000 tournament solution, Spin Ferno®.

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