Massachusetts Gaming Commission launches 'Fair Deal' tip program

"In keeping with MGC's overarching approach to gaming regulation, public participation in MGC's efforts is vital. A tip program provides the public with an organized and specific method to directly contact the IEB with any potential concerns or personal knowledge of unethical or noncompliant gaming activity," said Director of IEB Karen Wells.

The IEB developed the "FAIR DEAL" tip program to allow tipsters to provide information via telephone, online report and/or an email. Submitted tips will be sent directly to a member of the IEB who will then follow up on the information provided. This coordinated effort provides tipsters with the opportunity to select a chosen method of outreach (phone, online, email). The variety in outreach addresses varying levels of technical capabilities and simply provides for overall personal preference. The tip program will also offer tipsters with the option of confidentiality and anonymity.

To educate the public and generate increased awareness of this program, MGC will execute a comprehensive communications campaign through a combination of marketing, traditional media outreach, and by maximizing the use of the newest technologies available including social media platforms and other innovative methods of new media.