“The main challenge for the industry in 2016 is to come up with more products that attract players in different areas”

What do you aim to get out of ICE this year?

We see ICE as a great opportunity to exhibit our Smart product range since they are perfect for gaming applications. The Smart Payout, Smart Coin System and Smart Ticket will all be on show for visitors. We believe the Smart Ticket will be particularly popular with attendees at the show due to the growing interest in ticketing systems.

Are you presenting any new products or enhanced versions of existing ones?

Yes, we will be presenting our brand new combination validator and ticket printer, the NV12+. The NV12+ combines our popular NV9 USB+ banknote validator with a high performance printer. I believe that the NV12+ can stimulate the adoption of TITO technology within the industry due to its compact design which can save operators a lot of space in their machines.

Taking into account that you're headquartered in the UK, do you see growth potential in the local market?

There is a growing demand for TITO systems in the Spanish market and we see this as a great area of opportunity for us. As I said before, we have developed a number of TITO capable products, including the NV12+ and the SMART Ticket. Ticketing systems are being adopted by an increasing number of operators in the UK and we are well positioned to become a dominant force in the TITO market.

You highlighted the growth of your Spanish office within the last year. How do you plan to maintain or, indeed, accelerate this growth throughout 2016?

We are looking to continue increasing our staff numbers in the coming years. Our new sales representatives increase our level of knowledge in the gaming industry and this will help us service our customer base in a more efficent way.

This year you held a TITO event aimed at arcade operators in Spain. How has the market responded since the event?

We had a fantastic reaction to the TITO event, everyone was very interested in its applications in the gaming sector and how the various products could be implemented into their existing machines.

What challenges will the industry see in 2016?

The main challenge for the industry this year is to come up with more products that attract players in the different areas of gaming especially in the sport betting games that is a booming sector now.