Intralot receives 5-star EFQM award
The 5-star distinction is the highest level distinction of the EFQM model that Intralot received following a thorough and structured assessment by a team of EFQM Model Assessors.
Konstantinos Farris, Intralot Group Chief Technology Officer, stated: “In line with Intralot’s strategy to enrich its products and services portfolio while placing the player at the center of operations, the company is giving renewed focus to Customer Relationship Management and the continuous improvement of our business practices and development processes so as to nurture a culture of innovation and secure customer engagement worldwide. The EFQM Business Excellence Model is a critical framework enabling for the continuous improvement of our customer services, and our market competitiveness.”
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