On a new responsible gaming section of its website, DraftKings presents the self-exclusion policy as a way to prevent addictive gaming.
“If, at any point, you think you’re spending too much time or money on DraftKings, you have the option of self-exclusion to take a break,” the page reads. It then provides a link allowing users to block access to their own accounts.
DraftKings said in a statement that self-exclusion is not new to the company and customer service employees have “been armed with it for a while now.” But the site now allows users to block themselves without reaching out to DraftKings customer service.