Gendron was honored at the induction ceremony, which took place during the North American Association of State and Provincial Lotteries (NASPL) Annual Conference and Trade Show on Oct. 15, in Dallas, Texas.
"Building customer relationships and converting those relationships into successful lotteries are part of Jay Gendron's genetic makeup. For 20 years, Jay has brought a set of values and commitment to customer service that has helped redefine the lottery industry," said Michael Chambrello, CEO of North America Lottery for IGT. "Jay has made it his business to personally get to know each of his customers and ensure their business objectives are met. He has demonstrated trust, integrity and responsibility – qualities that have made him a respected lottery professional both within IGT and the lottery industry."
The Lottery Industry Hall of Fame was founded by the Public Gaming Research Institute in 2005 as a means of honoring those who have done the most to make the lottery industry the great success that it is today. The recipients of this award are all a credit to the industry and join a select and distinguished group of world lottery professionals. Membership is reserved for lottery professionals who have promoted excellence and integrity throughout their careers. Each year, former inductees nominate and vote on the final recipients.
In his current role, Gendron is responsible for all IGT lottery customers in both the U.S. and Canada. He serves some of the industry's largest lotteries, ensuring that resources, products, services, and retail innovation support our customers' diverse and unique business models.
Gendron began his career at legacy GTECH (GTECH) in 1995 as an Assistant Account Executive, and was later promoted to Regional Account Director followed by Account General Manager. He was able to build an admirable reputation that earned him positions of increasing responsibility in various areas of the Company. These various positions gave Gendron the experience needed to understand the challenges complex lotteries face.
Gendron previously worked as GTECH Director of Video Operations before becoming Vice President of Global Sales, Gaming Solutions. In 2007, he was promoted to Regional Vice President, Eastern Region Operations where he oversaw GTECH's largest region for seven years. In 2014, he became Senior Vice President, North America, where he utilizes his extensive background of expertise to influence the lottery industry.
Gendron is a graduate of Saint Anselm College in Manchester, N.H. and currently resides in Rhode Island with his wife, Leah, and their two sons.