Optimal Payments integrates Jumio’s Netverify into NETELLER

NetVerify converts customers’ mobile device cameras or webcams into an ID scanning terminal, offering an alternate way to verify ID and other credentials needed to access services.

Optimal said the integration of NetVerify will enable customers to make instant and secure payments online in a variety of sectors, including the gaming market.

The company also said the NetVerify solution has helped reduce NETELLER’s account verification process from an average of 12 hours to less than two hours.

In addition, Optimal said it has been able to reduce the number of accounts where manual reviews or additional checks are needed.

“Our account verification process is now 80% quicker, making it faster and easier for customers to pay online,” NETELLER executive vice-president Lorenzo Pellegrino said.

“Over three quarters of our account upgrades are now automatically processed through Jumio, saving hours of manual review time by our staff and benefiting our bottom line.”

David Pope, director of marketing EMEA at Jumio, added: “Credentials management technology like Jumio’s Netverify doesn’t just tick regulatory boxes but is also a differentiator to improve the customer journey.

“Security should not be synonymous with inconvenience and I am delighted that NETELLER is using Jumio to balance the twin challenges of security and convenience.”