Grosvenor Casinos tap TCS John Huxley for 3-Year Maintenance Contract

A number of service providers entered the RFP process, which included evaluations on: quality of service delivery, value, capability, sustainability, broad product knowledge and experience. TCS JOHN HUXLEY met all the required criteria.

Tristan Sjöberg, Executive Chairman at TCS JOHN HUXLEY, commented, “We are extremely delighted to be awarded this contract by Grosvenor Casinos. Having been a major supplier for many years, we have strived to provide superior service & support and regard Grosvenor Casinos as an excellent partner. We look forward to strengthening our relationship and to provide Gold Standard business support to our client for 3 years and beyond.”

Simon Beacham, Grosvenor Head of Electronic Gaming, added, “It is key to our business success that our electronic and table gaming equipment works efficiently and effectively to ensure that we provide our customers with a great leisure gaming experience. TCSJOHNHUXLEY has proven experience in planned and reactive maintenance of the gaming equipment across our estate, so their skills and experience will help us to maintain a strong offer to ourcustomers over the next 3 years. We very much look forward to building on what is already a strong, strategic partnership for Grosvenor Casinos.”