Crane Payment Solutions had a strong 2013

For Crane Payment Solutions, meeting customer requirements is as important as innovation – the product has to be the right one for the situation. “This year for example, we have launched a 3,000 notebox  for our CashCode one. This was in response to customer demand for a larger cashbox than the original 2,500 notebox saving operator time," the executive explained.

As part of the firm’s local support and approach they’ve also recently launched a German version of its website.

Security is also paramount and Crane Payment Solutions’ now have an expanded range of products available for the comma6a+ machines in Italy with AES encryption, including the Money Controls Universal Hopper and the v2 colibri.  “Every customer is important to us no matter what the size. New customers in 2013 have included the Fallsview Casino Resort in Canada, Sun International in South Africa and The Grand – Ho Tram Strip in Vietnam,”  he pointed out.

Regarding the wide range of categories of products and services that the firm offer, De la Roca said that many of the products and technologies are already industry leaders “as they are designed to meet the needs of the market and the end user.” They regularly review and update products to prepare for industry changes or customer requests: “For example our NRI v2 eagle is now available for worldwide currencies and we have now produced a parallel interface version with the SR5i standard style of 4 way sorter which will help customers support legacy machines.”

“All our bill validators are now available for the new €5 note and preparations are underway for the new €10 note to be introduced next year,” he concluded.