Hialeah Park’s new casino selects FutureLogic’s GEN2 Universal Printer

“Having worked closely with the FutureLogic’s sales and technical teams at my previous positions, I’m confident that in addition to providing excellent support, FutureLogic clearly offers leading-edge technology printers which will assist us in delivering superior customer service on our casino floor.” said Steve Calabro, Vice President & General Manager of Gaming Operations at Hialeah Park. “Their reputation as the provider of high-caliber products and services, factored into our decision in selecting the GEN2 Universal printer for our new casino.”

“We are pleased that the executive team at Hialeah Park Casino recognizes our commitment to delivering the best-in-class printers,” said Nick Micalizzi, FutureLogic’s VP Sales & Marketing, North America. “Looking ahead, as Hialeah Park looks to expand their resort’s marketing plans, the GEN2 Universal presents a seamless solution with our PromoNet promotional couponing solution.”

Ready for promotional couponing, the printer can provide operators with separate and secure processing environments for both TITO and promotional couponing. Moreover, equipped with a 50% larger standard ticket capacity, the GEN2 Universal printer can save operators up to 20 refills or us$ 200 per printer annually. Further reducing costs, the unit eliminates paper waste by consuming the ticket stack down to the last ticket. The GEN2 Universal printer is server-based ready, supports both SPC (IGT) and GDS protocols and can be configured to communicate with multiple hosts simultaneously, such as RS-232 or Netplex, and USB protocols.