NEWave to replace system at Edgewater Hotel & Casino

NEWave’s software empowers Edgewater to streamline their Title 31 and tax form processes electronically with easy-to-use software that allows team members to provide better customer service across the entire casino operation.  

Edgewater Director of Casino Operations Ryan C. Walker said, “We were looking for a new solution that is easy-to-use, streamlines our process, and works across all departments on the casino floor. NEWave’s Title 31 and Tax Form Validator fit the bill perfectly, and the service partnership at NEWave is truly outstanding.”

 “We are thrilled to have developed a new relationship with Edgewater Hotel & Casino. Like many customers, Edgewater came to us with a problem, and working together, we created a partnership that resulted in our providing Edgewater with the exact solutions they need,” said NEWave Senior Vice President of Sales Clair Rogers.

NEWave’s Title 31 Manager enables casinos to electronically track all CTR & SARs from start to finish. Among its many features, Title 31 allows casinos to merge transactions together. Title 31 also gives real-time integration with host systems for table game ratings and for tracking cash into gaming devices with carded play.

NEWave’s Tax Form Validator creates one database for all gaming floor departments, streamlining end-of-year auditing. Tax Form Validator gives casinos the ability to process multiple slot jackpots on one tax form and creates an electronic file the IRS or for a third-party and available for State, Local and Federal.