“This technology not only allows us to provide an even higher level of customer service, but also gives our guests a host of valuable information and entertainment,” added Williamson.
Anyone can download the app, which is available in the Apple iTunes store and in Google Play. The app enables users to:
- Get in on the high-octane gaming action by viewing casino promotions, browse available table games, find high-stake poker and slot tournaments, and meet the property’s friendly casino hosts.
-Find out about the Red Hawk Rewards Club and sign-up instantly.
-Enjoy Bally’s popular Cash Wizard and Cash Spin free-to-play slot games for iPhone and iPad users.
-Unlock exclusive geo-targeted offers when within a few miles of the casino or once on property at the casino.
-View the dining menu for Red Hawk’s five award-winning restaurants, see current drink specials, and find out which band is playing at Stage Bar Entertainment.
-Access helpful details on amenities like Kid’s Quest child-care service, the onsite arcade Cyber Quest or Traders Gift Shop.
-View custom GPS maps of the surrounding area, a detailed property map of the casino, plus users can drop a “pin” to locate a parking spot or where to meet friends.
-Use the embedded smart-search bar to find content by keyword.
-Bookmark information and create personalized itineraries with My Red Hawk.
-Event groups can see private, passkey-protected content only accessible to registered guests, including up-to-the-minute event schedules and programs.
-Use the directory to connect with casino hosts, the poker room, and more.
-Use the in-app feedback surveys to rate featured services.
-Connect with Red Hawk Casino on Facebook, Twitter, and Google+ and get the inside scoop from the Red Hawk Blog.
“Red Hawk Casino is an outstanding property and partner for Bally Technologies,” said Aron Ezra, Vice President of Mobile at Bally Technologies. “Their new mobile app is an incredible example of what a mobile app should be – elegant, yet simple in design, user friendly, and full of powerful and helpful technology for both business and consumer.”
Using Bally’s cloud-based mobile technology platform, casinos can easily create and manage their entire portfolio of mobile websites and native apps for iPhone, iPad, Android phone, Android tablet, BlackBerry, and other devices from a single content management system. Instead of being forced to build and update the apps separately, Bally’s Mobile Platform is intelligent enough to serve up different content and features to different devices, optimizing the user’s experience.