IGT names MEI Strategic Supplier of the quarter

2012-05-28

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(US).- MEI received the honor of being named the IGT Strategic Supplier of the Quarter. The merit-based award is based on exceeding the platinum standard of 85 points through a graded assessment of quality, availability and customer satisfaction.

“This is a tremendous achievement for MEI,” said Eric Fisher, Vice President of Gaming – Americas. “It speaks volumes not only about our commitment to product quality, but also our ability to exceed expectations for customer service.”

Winning the IGT award is another example of how the gaming industry has embraced the MEI value proposition. MEI’s core Gaming product, Cashflow SC, has raised the profile of bill acceptors and their role in operator profitability by improving upon the attributes responsible for consumer satisfaction and, ultimately, product performance – acceptance, jam rate, security and cost of operation.

“MEI’s investment in technical resources, along with their improvement in delivering against the ‘hard’ metrics, has been very impressive,” says Rick Lloyd, IGT Director of Supply Chain. “MEI was the only supplier to earn the IGT award in the first quarter.”

The firm assured that the award is a testament to MEI’s dedication to innovation. Cashflow SC, first introduced in 2002, continues to change expectations for peripherals in slot machines. The ability to enhance Cashflow SC with Easitrax Soft Count, which is now installed in nearly 70,000 games globally, has evolved MEI’s role from being a component supplier to a cash management system integrator.

“What makes this distinction truly rewarding is the number of customers that value the MEI portfolio of products and have specified Cashflow SC in IGT games,” said Fisher. “And now that we have introduced Easitrax, multiple sized cashboxes and a number of additional options, we continue to win loyalty amongst our customer base. “So we are not only winning this for serving IGT, but for also providing a valued service to the entire gaming industry.”

The next generation of Cashflow SC, called SC Advance, has been submitted to Gaming OEMs for approval and is targeted for release later this year. SC Advance is backwards compatible with Cashflow SC, allowing customers to yield value from previous investments in MEI. It also features a number of enhancements, including increased memory, faster note-to-note speed and a new recognition system for enhanced security.