Konami Casino Management System unleashes annual upgrades

KCMS v3.20 was developed within the past year and will be provided to the approximately 70 KCMS customers for free under Konami’s maintenance agreement.

Konami’s goal with the yearly upgrades is to ensure their customers are provided with the most up-to-date technology and product enhancements in the most cost-effective manner to keep KCMS users leading the competition.

According to Soukup, “As with previous upgrades, the KCMS v3.20 upgrade can be performed remotely through a secure, encrypted casino/jurisdiction controlled VPN connection with ease due to the KCMS centralized database architecture which facilitates upgrading all modules – table games, slots, TITO, patron tracking, interfaces, everything – all at once. This remote upgrade/download technology developed by Konami combined with a centralized database shared by all modules, leads to a seamless upgrade process. In fact, most upgrades are being completed in a little over an hour.”

“KCMS v3.20 offers Konami’s most current gaming system technology, which promises to entertain, engage and track players like never before, helping casinos using KCMS to surpass their competition,” he added.

KCMS v3.20 was developed with feedback from the entire KCMS customer base and incorporates a new “Microsoft Windows-like” look and feel graphical user interface (GUI). The new GUI features include ease-of-use enhancements such as a status bar that highlights errors and status messages, allowing the KCMS user to easily identify when a field or entry requires attention. The upgrades also include a system-wide search option, giving the user the ability to search throughout all the available forms and reports. 

For table games, KCMS v3.20 now provides features such as more accurate, real-time tracking of players based on behaviors such as skill, game speed and play percentage.

KCMS v3.20 also offers a new incentive promotion called Random Free Play where marketing can choose the minimum, maximum and average award amounts that are transferable to the player. Marketing teams can entertain, engage and provide incentives to players as the Random Free Play is delivered through BonuStream, interactive displays of the bonus celebration played directly on the player service window (LCD). The BonuStream mini-games are played at the machines when the player achieves pre-determined targeted incentive criteria.

KCMS v3.20 also includes a form that allows marketers to queue messages on the player service window (LCD) to a single player or specific group, enabling the user to send messages such as notifying a specific player that their reservation is ready or a group of players that their bus will leave in 15 minutes. The player messages are alphanumeric up to 104 characters and can display for up to three minutes.