Agua Caliente Casino Resort named new Director of Guest Services
Puhalski is a native of New Jersey, having spent more than 30 years in the casino business. He has held positions as Director of Player Development, Senior Director of Marketing and Director of Operations. He has worked at Resorts International and the Sands Casino in Atlantic City; as well as Hollywood Casino in Louisiana, and most recently at the Borgata in New Jersey.
As Director of Guest Services, Puhalski will oversee guest interaction at both resorts, increasing customer communication and satisfaction, analyzing data to identify trends, and will also oversee player development. Puhalski says he can’t wait to get started. “I’m thrilled to be a part of the team here, and plan to show our guests we are the best of the best.”
In addition to gaming, Agua Caliente Casino Resort Spa is best known for its four-diamond hotel, and world-class concert venue called The Show. Spa Resort Casino features natural hot mineral springs and has recently renovated its hotel and guest rooms. Agua Caliente Casino Resort Spa and Spa Resort Casino are owned and operated by the Agua Caliente Band of Cahuilla Indians.
Wilton Rancheria breaks ground on Sky River hotel resort development
PrizePicks expands motorsports presence through Arrow McLaren IndyCar agreement
Louisiana lawmakers move forward with illegal gambling penalties and sweepstakes restrictions
PrizePicks expands motorsports presence through Arrow McLaren IndyCar agreement
Zitro Digital appoints Thiago Valadão as Commercial Director for Brazil
HIPTHER appoints Elena Stepanyatova to lead event content and production across conference portfolio
MGM Resorts posts record first-quarter revenue as profit slips on weaker margins
Sportsbook integration: Deploying betting widgets at scale
Flows secures Pennsylvania Gaming Control Board authorisation
Riddec Games enters Nirmata Play distribution network through Stargate partnership
Wazdan earns triple nominations at AffPapa iGaming Awards 2026 for excellence in slots and branding
