Agilysys introduces InfoGenesis Roam mobile software solution

"The InfoGenesis Roam solution speeds order entry and food delivery and makes cabana food and beverage service very easy for us," said IT Director Mike Essig. "By the time the cabana attendant returns to the kitchen, the guest's food is already being prepared. The solution easily saves five to ten minutes of guest wait time. It also requires minimal training, making it ideal for busy operations like ours."

The InfoGenesis Roam mobile solution, designed for use with the Apple iPod touch, extends the point of sale by allowing employees to move throughout a property to offer food and beverage service. Its intuitive multi-touch interface enables servers to tap, drag or swipe to select table number, cover count and check type. Orders are automatically sent to the kitchen, speeding service and increasing table turn times. The scalable solution supports a large number of menu items and records open checks by table number and location.

"Hotels and other hospitality venues are increasingly turning to mobile solutions to improve efficiency and boost profitability," said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. "The InfoGenesis Roam solution is the perfect addition for service environments that want to leverage this new technology. Streamlined ordering can give properties an edge against the competition in a crowded market, and the additional interaction between staff and guests helps ensure satisfaction and return visits."