"This first Hard Rock all-inclusive Caribbean Hotel & Casino property marks a major milestone for our brand that started with just a single cafe opening in 1971. We want to ensure that the guest experience throughout the resort, including our 14 square kilometers Vegas-inspired casino, is of the highest standard,” said Michael Shindler, Executive Vice President, Hotels & Casinos for Hard Rock International.
Palace Resorts President and Owner Roberto Chapur, added: “After a considerable selection process, we decided upon Konami’s KCMS for its highly sophisticated marketing capabilities and unique ability to capture granular information at both the slot machine and patron level. With over 450 slot machines and 40 table games, the Hard Rock Casino Punta Cana is the largest in the Dominican Republic; therefore it’s essential to have a robust, technically superior management system like this in place.”
Phil O’Toole, Konami Gaming’s Systems Product Manager concluded: “The new Hard Rock Hotel & Casino Punta Cana is a remarkable resort property and Konami is pleased to be its casino management systems partner. We are confident that the proven functionality of KCMS will assist the casino’s daily reporting and marketing efforts.”