FutureLogic expands customer service and technical support across Asia Pacific region

A gaming industry veteran for over 30 years, Barry Cook will provide technical sales support and expertise on behalf of FutureLogic to OEMs and Casinos across the Asia Pacific region. Candy Tong, a Macau citizen and graduate in Sociology from Simon Fraser University, British Columbia, will head sales operations and logistics activities for FutureLogic Asia, headquartered in Macau.

“Our goal is to continue to build FutureLogic’s reputation for excellent customer service and technical support throughout the world. The appointments of Barry and Candy in the Asia Pacific region are central to this strategy and will take our customer service and technical support to a new level,” commented John Edmunds, VP International Markets for FutureLogic. “Since opening the Macau office in 2006, the market for TITO and promotional couponing has developed considerably and direct local support is more important than ever. Barry and Candy will join Rob Denham, International Technical Manager; Alfred Hwee, Business Development Manager; and Kenneth Wong, Customer Service Technician, in providing a world-class experience to our new and existing customers at FutureLogic Asia.”

The newly expanded Asia team was recently on-hand at G2E Asia where they successfully showcased FutureLogic’s award winning innovative printing and couponing solutions. These included the PromoNet promotional couponing solution, the GEN2 Universal printer and the Eclipse thermal printer, as well as the TableXchange printer/scanner, FutureLogic’s award-winning technology that brings TITO gaming to table games.