ohegan Sun is among the first casino resorts in the world to become Sharecare Health Security VERIFIED with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place.
This verification also comes with an easily identifiable “seal of approval” – the Sharecare VERIFIED with Forbes Travel Guide badge – based on compliance with expert-validated best practices that minimize the risk and impact of COVID-19 and potential future public health events.
“We are thrilled to be one of the first resorts to receive this important verification from Sharecare and Forbes Travel Guide,” said Jeff Hamilton, President & General Manager of Mohegan Sun. “This is another testament to our team’s hard work and ability to quickly adapt in the unpredictable environment we live in. We will continue to be an innovative force in the hospitality industry by remaining dedicated to providing a safe atmosphere for guests while delivering exceptional guest service.”
Developed by Forbes Travel Guide and digital health industry leader Sharecare, the comprehensive verification covers more than 360 standards across health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, the guest experience, and health safety communication with guests and employees. Hotels and resorts are required to verify their health protocols on an ongoing basis to ensure continued compliance with the most up-to-date global health standards.
“The pandemic has made it clear that hotels and resorts must, first and foremost, assure guests of their safety,” said Filip Boyen, CEO of Forbes Travel Guide. “By becoming VERIFIED, Mohegan Sun has demonstrated its commitment to creating a culture of accountability and following global best practices to heighten health security, certified by a third party.”
In response to the global pandemic, Mohegan Sun invested over $1 million in a health & safety plan that includes non-invasive thermal temperature scans, cutting edge UV light technology installed in air handler systems, plexiglass dividers at transactional locations, rigorous cleaning protocols, mandatory mask requirements and more. Health and safety protocols for Mohegan Sun are created with guidance from the Mohegan Tribal Health Department, an on-site team of medical experts equipped with the knowledge, tools and direct pipelines to additional health agencies like the Centers for Disease Control (CDC) and the Connecticut Department of Public Health (CTDPH). As a result of this resource, health and safety protocols at Mohegan Sun meet, and in many cases exceed, those set by the CDC and CTDPH.
Mohegan Sun is one of the only casino & entertainment destinations in the nation that has been able to safely host “bubble” experiences for major sporting events in the past year, including a historic residency with Bellator MMA and SHOWTIME Sports, and hosting College Basketball’s “Bubbleville” tournament that featured 26 games over the course of 10 days.
The casino company was recently named an “Industry Innovator” by Eastern Connecticut’s Chamber of Commerce.