ache Creek Casino Resort in Brooks, California, reopened Monday after an attack on its computer network forced a three-week closure.
The casino restarted operations at noon on Monday in what some called a “soft reopening,” according to a statement cited by Woodland Daily Democrat. Information technology professionals at the resort have been working around the clock to recover from the attack on computer systems that led to a closure on Sept. 20, and are “now confident that guests can enjoy the four-diamond experience they have come to expect from Cache Creek Casino Resort,” according to the statement.
“In a year that’s been so full of ongoing challenges, I am grateful to put this temporary closure behind us,” Kari Stout-Smith, Chief Operating Officer and General Manager of the resort, said in a press release. He acknowledged there is still more work to be done.
The investigation into the incident that damaged the resort’s systems is ongoing, and staff will be continually assessing to be certain they are well-fortified against any future attack. Stout-Smith also reiterated the resort’s commitment to notify affected individuals in writing if the investigation determines their protected data was affected.
Throughout the closure, the casino continued to pay its employees. The casino’s golf course has stayed open.
An external attack on the computer system of the casino on Sept. 20 was traced to an “external attack on our computer network.” “The privacy of our guests and employees is our highest priority and we want to make certain they have some peace-of-mind,” according to a previous statement from the casino. “We are working closely with independent experts who regularly investigate incidents of this type to determine any risks to data security. Attacks like these are significant and can take weeks to research thoroughly.”
“Unfortunately, and as reported in the news, these computer attacks are becoming increasingly frequent, with major banks, a large healthcare company and a well-known Las Vegas casino becoming recent targets,” the earlier statement noted. “We will be stronger from this, and we will remain vigilant in protecting our operation from these network predators. We are undaunted in our commitment to the security of our organization and the future of our business.”
It is the second time the casino has been closed this year. The casino was closed for three months, ending June 8, because of the coronavirus pandemic. It reopened after work was completed to provide greater separation of gaming tables and slot machines. Additionally, employees also have a program of cleaning the machines regularly.
People are also required to wear masks and have their temperatures checked before being admitted to the casino.
Cache Creek Casino Resort, located in Brooks, is owned and operated by the Yocha Dehe Wintun Nation, is one of Northern California’s largest casino-resort destinations.