he Clarion Gaming Institute, Totally Gaming Academy (TGA), will hold Virtual Masterclasses during the three days of GAT Virtual Expo, in which renowned teachers will share their knowledge and experiences about online sports betting, live and online casino management.
Important courses organized by TGA will be part of the academic offer by TGA on GAT Virtual Expo from October 13 to 15, 2020.
"Having the support of Totally Gaming Academy for the Masterclasses during the days of GAT VIRTUAL EXPO, guarantees a top-quality content. The attendees will leave very satisfied having been able to listen to highly qualified professionals, telling their experiences and sharing knowledge," commented Ana María Padrós, the event's Academic Director.
The agenda is announced as follows:
October 13: Online Sports Betting Management
Speaker: Hugo Llanos
Basis and concepts on which to build a Sportsbook. In addition, you will get a glimpse into the future of sports betting and how to stay ahead in a highly competitive industry.
October 14: Online Casino Management
Speaker: Sebastian Perrier
Theoretical and practical course that will develop skills and knowledge about the operation of an efficient online gaming business and the strategies to be used to face different challenges.
October 15: Casino Management (land-based)
Speaker: Francisco Vidal
A set of conceptual tools and management models will allow a better understanding to conduct daily operations in face-to-face casinos, adapting to the new times.
The title of the conference is "Operations and Marketing - How to improve the customer experience in face-to-face casinos".
Lecturer Francisco Vidal comments on his expectations: "Given the large number of closed operations, canceled fairs and the flood of negative information regarding the sector, I greatly value the efforts of GAT Colombia to innovate and create a digital forum so that the industry can remain active and offer training sessions at this virtual fair that enriches the event and the experience of those attending. What you can't do is resign yourself and just wait for things to improve."
The conference will address the main mathematical components of products, different player profiles, digital transformation of game rooms, and analytical models for improving the customer experience. The audience will be made up of operations and marketing executives, suppliers of machines, equipment, and systems, as well as regulators who will also find relevant content in the Masterclass, understanding the future of casinos and the potential impact of the legal frameworks that control their operation.