International edition
July 17, 2019

‘GameSense’ rolled out nationwide in 2017

MGM launches responsible gambling program at New York’s Empire City Casino

MGM launches responsible gambling program at New York’s Empire City Casino
By implementing GameSense, responsible gambling education and support will be integrated into Empire City Casino’s guest service culture.
United States | 07/08/2019

GameSense was created to promote responsible gambling as a key component of guest service model at MGM’s recently acquired property.

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GM Resorts International has rolled out GameSense, an MGM Resorts-wide program that aligns responsible gambling policies with enhanced customer service and education, at its recently acquired property, Empire City Casino in Yonkers, New York.

"MGM Resorts is at the forefront of defining and promoting responsible gambling within the industry, and it’s a major focus at every one of the company’s casinos worldwide," the company said in a statement. "Since launching nationwide in 2017, GameSense has already sparked more than 900,000 conversations with guests."

By implementing GameSense, responsible gambling education and support will be integrated into Empire City Casino’s guest service culture.

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