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September 27, 2020

No launch date given, but list will be made available in NJ

PartyPoker responds to complaints with ‘wait list solution’

PartyPoker responds to complaints with ‘wait list solution’
(US).- The Bwin party-owned online poker brand PartyPoker has opted to boost its internet poker offering in the New Jersey market by reportedly introducing a “wait list solution” to its service in the US state.
United States | 01/02/2015

(US).- The Bwin party-owned online poker brand PartyPoker has opted to boost its internet poker offering in the New Jersey market by reportedly introducing a “wait list solution” to its service in the US state.

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ustomers in the state currently join game tables from the website’s lobby. However, if all the tables are full, players have to keep checking back to see if a seat has opened for them to join a game.

This process has led to many customers making complaints about PartyPoker, with many rival operators already offering some sort of service that enables them to place their name on a waiting list before being notified when a seat at a particular table becomes available.

Players have been calling for PartyPoker to introduce a similar service for some time, having initially launched a petition in May 2014.

PartyPoker has seemingly decided to give in to these demands after a company representative replied to customer posts on the Two Plus Two forum and stated that the product team is working on a “wait list solution.”

In partnership with the New Jersey land-based operation, the Borgata, PartyPoker was able to generate US$ 3.4 online gaming revenue  during the month of November. This increase bucked a trend recently seen in the state, which saw total online gaming revenue for November fall to about US$ 800,000 per month  to US$ 9.5 million.

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