International edition
September 28, 2021

They will provide responsable information

New gaming kiosks to be launched in Macau casinos

(Macau).- Davis Fong, Director of the Institute for the Study of Commercial Gaming (ISCG) at the University of Macau, pointed out that casinos place too many advertisements near border gates. He urged the government to regulate this activity and revealed that information kiosks will provide responsible gambling information.

The judgment of whether the ads contain false advocacy or stimulate people to gamble depends solely on the self-discipline of gaming operators. The government should regulate their advertising behavior,” the scholar told TDM.

A promotional event for the forthcoming “Responsible Gambling 2012” (RG) initiative was held this week at the University of Macau. The event is jointly held by the Social Welfare Bureau, the Macau Gaming Inspection and Coordination Bureau, as well as the ISCG of UM.

The inauguration ceremony is to start on November 3rd 2012 at the ballroom of the Regency Hotel in Taipa. A series of activities will be organized before and after the ceremony, spanning from early November to early 2013.

Among all activities, the organizers highlighted the information kiosks soon to be launched in casinos. “These facilities operate in a similar way to ‘City Guide’, in which touch screen technology will be applied”. A three-month pilot study will be carried out during which (test version) kiosks will be set up inside the gaming floors of each casino operator. The purpose of the pilot study is to measure the effectiveness and reliability of the operation of these machines before rolling out the entire project. The pilot is to commence in mid-December 2012 until early 2013. After that, the government can decide whether or not to install them in all of Macau’s casinos.

Along with the soon-to-be-launched kiosks, a specific training program is available for RG information kiosks ambassadors. The training is targeted at social workers, counselors, volunteers, teachers, students and anyone aged 21 or above. Registration starts on November 3 and the tuition is free of charge. Other than the kiosks, there will be various events such as exhibitions, a drama contest, a comic creating contest, a quiz and a lucky draw.

The organizers are promoting “Responsible Gambling” for the fourth time. The theme of this year’s activities is “Seek Help Proactively”. Estimates indicate that there are about 12,000 to 13,000 pathological gamblers in Macau; however only several hundred of them have taken the initiative to seek recourse from Gambling Anonymous. This year’s series of events hopes to attract recessive pathological gamblers and high-risk gamblers to proactively seek help. 

The “Responsible Gaming” (RG) series of activities was first introduced in 2009. “After three years of hard work, residents’ awareness level of responsible gambling (aged 18 or above), has increased from 16.2 percent in 2009 (before the RG promotion) to 47.3 percent in 2011”, according to the organizer.

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