International edition
September 20, 2020

Royal Casino Panama launches Royal Smart View

Spielo’s Crystal.net debuts in the Latin American market

(Panama).- Royal Casino announced the launch of Royal Smart View, an innovative way to provide a superior customer loyalty experience. It is Royal Casino’s exclusive loyalty system brand, which is based on a newly installed tactile interaction platform, with the growth potential for additional applications in the future.

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oyal Smart View is based on Spielo International’s CRYSTAL.net floor network and player interface system technology, which supports the Star Marketing loyalty club management system. The systems are already established in Europe, and are now making their Latin America debut in Panama.

CRYSTAL.net is the evolution of Royal Casino’s CRYSTAL WEB system. While maintaining the original performance and maintaining the casino’s valuable original database, the next generation CRYSTAL.net system delivers even more flexibility and cost benefits.
Besides being able to deploy any type of animation, the new technology enables:
- Announcements of events and shows through on-screen animations, controlled by myBar- Drinks and food can be request directly from the machine, through the screen, without interrupting play

- Account information - Players can consult loyalty account and jackpot information from from the the CRYSTAL.net player interface. Also bring the gift shop directly to the player at the slot machine on a scrolling menu that allows players to request the desired gift.

- Automatic Cash Back – Players can exchange points for credits directly at the machine, preventing long cashier lines

- myGUEST - the casino can surprise the client with a gift while they play

- RFID (Radio Frequency Identification) technology ready

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