ingswell has spearheaded the company’s success across the region, penetrating markets in Macau, Singapore, Malaysia, Vietnam, Cambodia, Myanmar and Laos.
Cath Burns, TCS John Huxley CEO, commented, “Asia is an extremely important market to us and Rebecca’s knowledge and experience is critical to our growth plans for the region. We are delighted to have such an experienced leader head up our Asia operations.”
In response to the extraordinary growth of casino gaming in Macau and the Asia region, TCS John Huxley are continuing strategic developments including strengthening the team and expanding and improving operational efficiencies across the region. The first of these appointments include a new Sales Director for Asia, Andrew Hanley who joins the team in early June.
With 18 years gaming industry experience, Hanley has worked extensively in the Asia Pacific region and has been based in Macau for the past 5 years. As VP – International Sales at Transact Technologies and more recently Sales Manager Asia Pacific for Bally Technologies, he has extensive Sales, Marketing, Operations and Customer service experience as well as considerable local market knowledge, which will be invaluable as the company develops its sales strategy in new and emerging markets as well as continuing to support established customers.
Sales Executive, Max Ieong joined the company at the beginning of May and comes to the firm with a strong sales and marketing background having lived and worked in the US for 15 years, relocating to Macau in 2006. For the last 5 years he was Director of Sales for a large Fortune 200 restaurant and event management company where he increased sales by 50% in 6 months. His knowledge and strong customer focused experience will provide an added advantage to grow sales in the region. He will be attending G2E Asia.
Operational efficiencies are being implemented to maximise growth potential and streamline services in the region. These include expanding warehouse facilities to provide better consolidation of orders and the ability to hold more stock enabling quicker turnaround of orders. Technical Service and Support is being restructured and we will continue to recruit best technical candidates available that will allow greater customer coverage of Asia and a growing Macau base.
Rebecca Kingswell commented: “Our focus is on developing plans that will allow us to deliver the best products, service and support in the region. The importance of building a strong focused team and maximizing operational efficiencies in this rapidly expanding market is critical to our success.”