oth the 42” and 26” LCD monitors offer a high quality picture, are easy to install, avoid costly repairs and increases cashbox within the machine.
E-Service focused on their traditional services at EAG. Their key message for visitors was their unfaltering quality of service which is prevalent in their free of charge Nationwide Van Run, their rapid dispatch Advance Replacement service, their excellent Field Service and the on-going expansion of their spare parts.
Their core business remains in the repairs of coin mech, note acceptors, MPU’s, PSU’s, PC’s and hoppers, along with a massive growth throughout the past 3 years in TFT monitor repairs. Expansion in this area has been due to E-Service being the approved service centre for most major display manufacturers including Kortek, Wells Gardner, Ceronix, Smart M and Tovis.
The Nationwide Van Run that E-Service offer, collects and delivers repairs, general spares and pool equipment directly to the Customers door free of charge on a weekly basis, from Cornwall and South Wales and as far up as the middle of Scotland, E-Service are active throughout the whole of the UK and this service is notably very popular with operators
Paul Smith, Sales Manager at E-Service explained, “We have gained many new distribution and repairs contracts because we have continued to focus on the needs of the operators – They need their equipment repaired or replaced immediately it becomes faulty and we do just that – saving them time and money. Our customers know and trust us and we continue to listen to their needs”
E-Service are now the official distributor for Brunk lighting, and also able to offer repairs on Astra and Barcrest Rio PC’s, along with the Microcoin QL coin mechanisms – due to their skilled team of workshop engineers and continued investment in training and equipment. They also recently became the official distributors of the A.W. Hainsworth range of pool cloth. The 3 main brands – Smart, Club and Elite-Pro – were all on show at EAG.