he Peralada group understands the importance of consistent value and reliability of a bill validator to continue to both raise players’ overall experience and in turn exceed player expectations on the gaming floor.
Eduardo Cuenca, Casino Barcelona’s slots sub-director confirmed, “We are very pleased we made the decision to specify the MEI Cashflow SC banknote reader and our decision has been more than justified over time. Three years on, the product is running as effective as it did on day one. Feedback from our team is the Cashflow SC runs like clockwork, leaving staff more time to interface with our customers. Furthermore, we have moved to ticket-in, ticket-out since the summer, again with excellent acceptance rates on the Cashflow SC.”
“Our customer satisfaction skyrocketed when we made the switch to Cashflow SC. They used to get frustrated when their notes weren’t accepted at first attempt, but now their money is accepted the first time and they can enjoy playing. Also, we now have more time to provide customer service because our staff can focus their time on the players instead of the note validator,” continued Cuenca.
“This positive feedback is invaluable to the market”, said James Boje, MEI vice president Gaming and Retail EMEA. “The Cashflow SC has not just lived up to the operator’s expectations but has exceeded them. I wish to thank Mr. Cuenca and his team for the continual specification of MEI products on slots purchases at the Peralada casino group”.
The MEI Cashflow SC sets the standard for performance, reliability and security for banknote acceptors worldwide with an industry-leading design that is considered the most reliable choice in hundreds of real world applications and has earned the best performance rating in the market.