International edition
September 25, 2021

Following Alderney’s fallout suspending Full Tilt Poker’s licences

Pokerstars: customers funds are "completely safe"

(UK).- Pokerstars assured to its customers that their funds are “completely safe” and that their operations have been “completely unaffected”, after Alderney Gambling Control Commission suspends Full Tilt's operating licence

PokerStars’ online operations continue as normal and all funds in players’ accounts are safe and available for withdrawal as usual with no delays,” a statement read. It added it remains in full compliance with its licenses in other jurisdictions where it is regulated, including France, Italy and Estonia. French regulator ARJEL has yet to comment on Full Tilt’s licence there.

A Full Tilt spokesman told eGaming Review there would “hopefully be a statement in the next 24 hours and further interim statements during the week”.

The Isle of Man Gaming Commission also re-affirmed that PokerStars’ worldwide licensing is “intact” and that its operations are in “full compliance” with all of its requirements. “As provided under our licensing, PokerStars has always maintained the integrity and security of our players’ funds, by keeping all such funds in segregated bank accounts, always available for immediate withdrawal,” it said.

Pokerstars began allowing US players to withdraw funds from their accounts on 27 April, just 12 days after the Black Friday indictments and following its agreement with the Department of Justice to return its dot.com domain.

On 13 May Stars announced it had returned more than US$ 100m to US online poker players from its “past US-facing operations”, while earlier today it added this figure had risen to $120m, while it said it “continues to act upon requests as they are received”.

“Players outside the US have not been affected and all cash-outs have been processed without delays.  Further, PokerStars entered into an agreement with the Department of Justice which expressly confirmed the company’s ability to operate outside the US.

“We will continue to operate as a responsible corporate citizen and are committed to serving the needs of our customers in complete compliance with our regulatory requirements,” it added.

Since FTP’s licences were suspended this morning PokerStars’ traffic is up 5% day-over-day and 3% week-over-week according to Pokerscout.com.

 

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