International edition
June 23, 2021

Erik Wijma, Suzo Happ’s Sales Director, before ICE show

“The objective for the Suzo Happ Group has been continual investment to provide the industry with innovations”

(UK, exclusive Erik Wijma, Suzo Happ’s Sales Director, granted an interview to to talk about the main characteristics of the new products that the firm will present at ICE event, as well as about the expectations he has for the show, the main challenges and trends. He also commented about Suzo Happ’s future projects.


hat are your expectations and objectives for ICE?
The Suzo Happ Group will have a major presence at stand number 4150 at ICE. The international team looks forward to greeting both long-standing and new customers.

Naturally the Suzo Happ Group expects / hopes for a buoyant ICE exhibition where gaming operators will now be making investment decisions after previous difficult trading conditions. Here the Suzo Happ Group is ideally positioned to support operators with the most comprehensive gaming component range in the industry.

The objective for the Suzo Happ Group has been continual investment to provide the industry with innovations that will further excite the playing public and so maintain and grow revenue for operators. The Suzo Happ Group will, therefore,  be introducing new, exciting products at the ICE.

Will the firm launch new products? Which are their main characteristics?
New innovative products from Suzo Happ are: Coin Hopper Flow, which is the perfect solution when multi-denomination coin pay-out is required. Practically all the euro coins used for game play can be paid out from one hopper – the Hopper Flow. Thus, all coins between ten euro cents and two euros can be paid out from this one hopper. It can pay out up to seven coins per second. Three different bowl sizes (standard, medium and large) give gaming manufacturers further flexibility to ensure that the correct coin capacity can be stored.

Flip Card Unit: It comes in two standard sizes to ensure machine flexibility (thus holding either 60 or 72 cards). Security is key as the Flip Card Unit is designed to note movement detection. Furthermore, there are three motor steps for each card. A separate mounting cradle ensures optimal machine assembly and allows very easy access for maintenance purposes. The units can be stacked together or mounted individually. Manufacturers can choose to drive the cards via the host or via the Suzo-Happ control board. The Flip Card Unit is rounded off with RGB LED illumination.

A completely new range of push button solutions: Push buttons are an integral feature on slot machines. These components are subject to the most use on the slots. Button reliability is key to maintain machine uptime. The new push buttons from Suzo Happ combine a stylish new design with universal connectors. Furthermore, the white and RGB LED’s inside bring new brilliant colours to the buttons.

RGB Slot machine Handle: It is a perfect solution both for new slot machines and ones on the gaming floor. It can be programmed to light in any colour of the rainbow. Indeed, it can be programmed to often alter its colour and so attract players to the slot machine. Being mounted on the outside of the machine means that it can simply be implemented into existing machines.

In your opinion, what will be the edition’s main challenge?
The major challenge at the ICE could be for exhibitors to provide the right new products to create enough operator interest to create strong investment in the industry. The Suzo Happ Group provides the industry’s leading component solutions and the new innovations may place a role in generating more player excitement to secure and create new opportunities in the market.

Which trends do you expect to see this year at the show?
he trends will be reflected in the new products on display at the ICE. As expected, the Suzo Happ Group plays a major role in innovation in the industry.

What are your main projects for the coming months?
Apart from supporting customers integrate the new innovations from the Suzo Happ Group, we will continue our focus on the topper range of products. The strength in depth of the Suzo Happ portfolio is reflected in the topper range. The depth of innovative solutions covers LCD, video, disc and reel toppers. The latest range of toppers can be integrated into the game play and thus provide slot machine manufacturers a further gaming level. The Suzo Happ topper range includes the Reel Topper, the Round Video Topper, the Round Disc Topper, the Tower Light Topper, the Ellipse Compact Topper, the Shield Topper, the Ringo Compact Topper, the Mini Ellipse Topper, the Xenon LED Topper, the Ellipse TFTopper, the Upright Topper, the RGB Pill Topper, the RGB Polygon Topper and the Synchronised RGB Topper.

Naturally, the Suzo Happ Group will continue to support gaming operators first hand in training, support and installation.

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