s well as being the official distribution partner in Romania, DGL Pro provides full post-sales support for Money Controls’ products. A manufacturer of slot machines and a games developer, DGL Pro also has a fully equipped service centre with ISO 9001 certification and is licensed by the Romanian State Homologation Laboratory to carry out repairs on sealed components within gaming machines.
The new agreement was signed by Money Controls’ European Sales Director, Tony Morrison, and Marius Stoi, the General Manager of DGL Pro. Marius, who has over 15 years’ experience in the gaming industry, is sure that the partnership with Money Controls will be beneficial to both companies and, more importantly, will improve the service offered to customers.
“In the last couple of years, major casino and slot hall operators in Romania have been specifying Money Controls’ products in their machines, in particular Ardac Elite, their state-of-the-art bill acceptor. Now, with our in-country support base, these operators are enjoying a faster response and benefiting from our technical expertise and renowned customer service,” said Marius.
The success of Ardac Elite in Romania follows a number of product trials in casinos and slot halls, which demonstrated Ardac Elite’s exceptional performance. Romanian bills can be a problem for some bill acceptors, but not for Ardac Elite, according to Money Controls’ Eastern European Sales Manager, Dina Ivanova: “The bills are made of polymer, not paper, and they have features such as transparent windows. The unique imaging technology of Ardac Elite enables it to take such factors into account, with the result that during the trials, and subsequently, first-time acceptance of street-grade bills has been over 98%.
“This exceptional performance, combined with the highest reliability and minimal maintenance, is delivering significant financial benefit to operators, many of who now specify Ardac Elite when ordering new machines from OEMs.
“In the current economic climate, where many operators are seeing a decline in revenues, having a top performing bill acceptor is crucial to the overall profitability of the operation, so we are delighted to be able to offer Ardac Elite to our customers”.