ynn Macau is the only hotel in Macau to be recognized with the prestigious Mobil Five-Star ranking, reinforcing its leadership role in the transformation of Macau into an international travel and leisure destination for the most discerning guests. Wynn Macau joins an exclusive group of only 69 Mobil Five-Star properties and three Mobil Five-star spas in the world.
The awards for Wynn Macau include: 2009 Mobil Five-Star award: Wynn Macau, which is the only hotel in Macau and one of only five in Asia to achieve this Five-Star rating. It also includes 2009 Mobil Five-Star award: The Spa at Wynn Macau, one of only three spas in Hong Kong and Macau that have been added to the coveted Five-Star list
"Being the first resort in Macau to earn two of the guide’s top Five-Star awards is a testament to Wynn Macau’s ongoing commitment to quality. The awards recognize that the hotel provides an exceptional guest experience. We are proud of this well-deserved recognition which has been earned by the terrific and dedicated staff that make up Wynn Macau," said Ian Coughlan, President of Wynn Macau.
Wynn Macau’s win also makes Wynn Resorts the recipient of prestigious Mobil recognitions across two continents. Earlier this year, flagship resort Wynn Las Vegas received its second consecutive Mobil Five-Star award for both the Tower Suites and Alex, one of its signature restaurants. The Spa at Wynn Las Vegas was honored with the Mobil Four-Star Award in 2008 for the third consecutive year. Wynn Las Vegas is also the only casino-resort with Five-Star rating in North America in history.
Mobil Travel Guide is the originator of the prestigious Mobil Star ratings and certifications and has provided the most comprehensive ratings and reviews of hotels, restaurants and spas since 1958. The ratings process is based on a standardized scale that uses hundreds of criteria that are evaluated and updated annually.
The process begins with a facility inspection that considers every aspect of the property, including its overall cleanliness, condition and location. To achieve Mobil Four- and Five-Star status, properties must meet or exceed Mobil bar-setting service standards, which are determined through an unannounced, undercover service evaluation conducted by Mobil Travel Guide’s team of anonymous, expert inspectors.