Casinfo offers innovative solutions to operators
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Casinfo presents its state-of-the-art technology through the following systems: iSlot, Avanti, iDispatch and SafeTcash.
For the Marketing departments and Slots
Casinfo presents the gaming systems based in iPad, which will attract the new generation of players between 21 and 40 years old. This innovative system called iSlot has 12 games.
The player acquires the iSlot cabinet and charges his account from there. He will be able to play at the bar, lounge or where the casino provides the online connection. So those spaces become social areas for young players that like sharing their activities. People can add more funds to the account with the mobile cashier or through a bill acceptance kiosk. The customer receives the balance of the account when delivering the iSlot. The result is an additional source of income for the casino. The product is GLI approved.
For the Marketing Department and Customer Service Group
The player tracking state-of-the-art technology is extremely high in cost but casinos must update in order to maintain their customers and attract new ones. Casinfo presents the Avanti system with its full color touch screens which provide a rich customer experience in both Player Tracking and Downloadable gaming.
Casinfo optimizes the investment because it enables the casino to continue with an account system that is already being used. It just replaces the part of the player tracking with the latest technology and a more affordable price.
For the Marketing and Slots Departments and for the Customer Service
Managing personnel is always a challenge. In order to facilitate the operation, Casinfo presents iDispatch a system for dispatch, communications and performance reporting.
iDispatch allows supervisors and employees to know what needs to be done, when it needs to be done and how long it took to do it. It also replaces the radio.
iDispatch integrates with the casinos systems so that existing information is transformed in immediate action.
The moment action is required both the employee responsible and the supervisor are alerted
on an iPod or iPad. The employee accepts the call, again when he arrives at the scene and last when the task is completed. The supervisor has complete, real-time visibility of the status of every call. The employee can even escalate the call, asking for help from others. Satisfied clients and more machines working, productive employees whose productivity can be measured.
For the General Manager and Cage/Vault Department
Casinos have moments with little activity but employees are needed so this increases costs.
Balancing cash drawers takes time and money is exposed in various points in the casino.
Casinfo presents the SafeTcash system which is a bill dispenser and acceptor with double uses.
For handpays, it pays out the exact amount in bills to cover the handpay. The attendant need only manage coin. This liberates cashiers, reduces errors, increases the speed of the payout and makes balancing the drawer a snap (just coins!)
For larger transactions, such as Jackpots, there is remote approval and SafeTcash can be integrated with iDispatch.
SafeTcash can replace one or more employees. Cashiers can share a SafeTcash to process tickets and other payouts. Again, balancing thedrawer becomes simple, errors are reduced (for example, this eliminates unscanned tickets at the cage) and money is secure at all times.
For the General Manager
Casinfo has an account system approved by GLI, which has the advantages of high speed and a reasonable price. Casinfo can replace efficiently the accounting system of the operator if he wishes so.